CSI Logo
  • Contact Us
  • Login
  • Search
  • CART
  • About Us
    • General Overview
    • Operations Overview
    • Management Overview
    • Core Technology
    • Awards
    • Our Customers
  • Products
    • LED Lighting Control
      • Controllers
        • ILC-100m Monochrome Controller
        • ILC-200bw Bi-White Controller
        • ILC-300 RGB/3 ch. TW Controller
        • ILC-400 RGBW/4 ch. Mono Controller
        • ILC-450 RGBW Constant Current Controller
        • ILC-460/461 RGBW DMX Controller
        • ILC-640d DALI II Encoderr
      • FLLA Linear LED Strips
        • RGBW-Full Color/Tunable White Catalog
        • RGB Catalog
        • Tunable White Only Catalog
        • Monochrome Catalog
      • Gateways/Comm. Devices
        • e-Node 2000 (IP)
        • e-Node 2100/dmx (IP)
        • e-Node 4000 (IP)
        • e-Node 4100/dmx (IP)
        • IBT-100 (RS-232c)
      • Keypads
        • BSKP-2110L (11-button)
        • BSKP-2020 (Decora rocker-type)
      • Interconnect Accesories
        • RGB Leader Cables
        • RGBW Leader Cables
        • Monochrome Leader Cables
        • Corner Cables
        • CS-Bus Splitter
      • Power Supplies
        • 24vDC 96 watt
        • 24vDC 120 watt
        • 24vDC 96 watt/DIN Rail
        • 48vDC 96 watt/DIN Rail
        • e-Node Power Supply
      • Software
        • e-Node Pilot Commissioning Software
        • Virtual Keypad
        • Firmware Updates
        • Driver/Modules (3rd party integration)
    • Motor Control
      • Controllers
        • IMC-100 (120v) Single Motor Controller
        • IMC-101 (240v) Single Motor Controllerr
        • IMC-300 (120v) Triple Motor Controller
        • IMC-300 (240v) Triple Motor Controller
        • STI-100 (120v) Screen Trigger Interface
        • IRC-100 Intelligent Relay Controllers
        • s
      • Gateway/Comm. Devices
        • e-Node (IP)
        • IBT-100 (RS-232c)
      • Keypads
        • BSKP-2110L (11-button w/ presets)
        • BSKP-2030 (3-button)
        • BSKP-2050 (5-button)
      • Interconnect Accesories
        • Corner Cables
        • CS-Bus splitters
      • Software
        • e-Node Pilot Commissioning Software
        • Virtual Keypad
        • Firmware Updates
        • Driver/Modules (3rd party integration)
    • Building Monitoring
    • Interactive Kiosks
    • Custom/OEM Engineering
    • Daylight Harvesting
  • Resources
    • Dealer Portal (login)
    • Automation Partner Drivers
      • AMX
      • Crestron
      • Control4
      • ELAN (Nice)
      • Key Digital
      • Leviton/Bitwise
      • Lutron
      • On Controls
      • Savant
      • RTI
      • URC
      • Vantage
      • Device Driver Toolkit
    • Literature/Catalogs
      • LED Lighting
      • Motor Control
    • Installation Guides/Tech Notes
      • LED Lighting
      • Motor Control
      • Integration Solutions/Integration Notes
    • FAQ/Troubleshooting/Tech Support
    • Software Downloads (login)
    • Device Driver Toolkit
    • Videos
      • Programming Videos
      • Showcase Videos
    • Demos
      • Smart Phone UI
      • Color Picker
    • Pressroom
      • Press/News
  • Gallery
    • LED Showcase
  • Where To Buy
    • United States
    • Canada
    • Mexico
    • Central America
    • South America
    • Europe
    • Rest of World
    • OEM Parters
      • DreamScape Lighting
      • Light & Green
      • Others--contact us

Search Converging Systems

  1. FAQ Lighting

Problems with Discovery

After you have attempted to connect one or more ILC-xx0 devices to an e-Node, you may encounter a situation where some or no devices auto appear within the CS-Bus tab. Furthermore, you may have tried to press the spyglass icon to manually auto discover any connected ILC-xx0 controllers and still none appear. There are a number of causes for this issue. Please review the troubleshooting steps below to resolve this issue:

xxxx

Troubleshooting Steps

  1. Check to see if all ILC-xxx0 are connected to live power and verify the power provided by the PSU reflects that which is printed on the PSU label. 

    Correct if issues found.

  2. Disconnect any suspect CS-Bus cable(s) and ohm them out to see if they have the right 1-1, 2-2,. 3-3, 4-4, 5-5, and 6-6 pin-out with color pairs on 1/2, 3/4 and 5/6/. 

    Correct as necessary.

  3. Check that all CS-Bus cables are properly plugged in to the appropriate pairing of Port 1 on one device to Port 0 on the next (either upstream or downstream device). Make sure the CS-Bus able is plugged into Port 0 of the e-Node 2000/4000 device. 

    Correct as necessary.

  4. Make sure you are running an (i) e-Node 2000/4000 set to CS-BUS mode (not DALI mode) or (ii) an e-Node 2100/4100 set to CS-Bus Mode (not DMX mode or DALI mode).  

    If you have found that the e-Node was incorrectly set, reboot the e-Node after the change and try Discovery again.

  5. Verify that all ILC-xx0s have either a solid on GREEN or YELLOW LED. If the LED is flashing see separate document. Disconnect any suspect CS-Bus cable(s) and ohm them out to see if they have the right 1-1, 2-2, 3-3, 4-4, 5-5, and 6-6 pin-outs with color pairs on 1/2, 3/4 and 5/6/. Correct as necessary device. 

    Please refer to this separate document for information on the various LED indicator lights.

  6. If some ILC-xx0 are successfully discovered and appear under the CS-BUS tab in the figure above, but some other ILC-xx0 devices remain invisible, proceed with the above troubleshooting steps again until all devices appear. 99% of all issues here related to wiring issue and bad crimps. 

    Try to determine by swapping our equipment where the fault lies (i.e., swap cables, swap ILC's and see if the situation improves).

Related Articles:

  • ILC-xxx Family Quick Reference Installation Guide
  • Planning Document for ILC-xx0 Controllers
  • Power Distribution and DIN-Rail Chassis Mounting
  • e-Node Quick Reference Guide

  • Home
  • About
  • Where to Buy
  • Contact
  • Trade | Contract | Press
  • Integration Resources
  • Press
  • Catalog
  • Subscribe to Newsletter

  • © Copyright Converging Systems Inc.
    • Privacy Policy
    • Warranty